I want to book a room

What reservation types does roomer offer?

• What types of reservations does Roomer offer?
• I’ve got a question about my room type

Can I cancel my reservation?

• What’s Free Cancellation?
• Can I cancel my reservation?
• I have free cancellation, how do I cancel my reservation?

I've got a question about Security & Protection

• What payment methods can I use to make a reservation?
• How does Roomer secure my payment?
• How does Roomer verify resold reservations?
• How does Roomer protect my personal information?

Tell me more about RoomerFlex™

• What is RoomerFlex™?
• How do I get RoomerFlex™?
• How do I activate RoomerFlex™?
• When will I get my refund after I activate RoomerFlex™?

What are Roomer Credits?

• What are Roomer credits?
• Where can I find my Roomer credits?
• How do I use my Roomer credits?